Although 2020 will surely go down as “virus year,” viruses on Mac are not going anywhere. Just recently, a fake Adobe Flash Player updater named Shlayer has infected 10% of all Macs in the world (according to Kaspersky’s lab).
Even newer malware type, Tarmac, is increasingly sweeping the Mac world. All it takes to contract it is to open a pirated website or even click a link on Wikipedia. At least that’s been the case with Shlayer, which had its malicious links planted inside Wikipedia’s external resources.
Spyware authors have historically concentrated on the Windows platform because of its large user base when compared to the Mac. However, the industry has seen a big jump in Mac malware since 2017, the majority of which is spyware. Although spyware authored for the Mac has similar behaviors as the Windows variety, most of the Mac. It’ll remove spyware from your Mac, and a host of other nasties like viruses and ransomware, too. Download our free spyware cleaner Avast Free Antivirus finds and removes spyware, blocks future spyware infections, and guards against viruses, ransomware, and other threats. Sophos Home Free — Best for Overall macOS Protection & Free Parental Controls.
In this Mac Malware removal guide, we’ll tell you how to get rid of malware on your Mac. We’ll also cover how to tell apart different viruses on Mac: adware, scareware, and others. We’ll be using the manual methods as well as some respected antivirus tools for Mac. Let’s go.
What is malware
First off, let’s point out that the term “malware” is a broad term for all unwanted intrusions. It’s also not synonymous with the term “virus” because the latter is only a model of distribution i.e. how an app self-replicates. Here are common types of malware you can encounter on Mac:
- Download managers — download unauthorized objects
- Spyware and keyloggers — steal users’ personal data
- Backdoor infections — apps that remotely seize control of your computer
- Rootkit — infiltrate admin privileges
- Botnet — turn your Mac into a shadow bot
- Trojan horses — apps disguised as legit software
- Ransomware — lock your Mac’s screen
- PUP — potentially unwanted programs
Among these, PUPs are the most numerous type. According to Malwarebytes, Windows platform is no longer a hotbed for viruses — the macOS is. The has been a 400% spike in macOS-specific malware infections with an average of 11 threats per number of Mac devices — the same figure for Windows is only 5.8.
Mac malware: The symptoms
Oftentimes a malware app would trick you into believing it’s perfectly harmless. Such apps are known to disguise themselves as antiviruses, extractors or video players. But how to check your Mac for viruses? Here are some of the tell-tale signs:
- A sudden drop in Mac’s performance or frequent freeze-ups.
- Pages that you visit get obscured with ads.
- Unexpected Mac reboots or apps starting for no reason.
- Your browser installs suspicious updates automatically.
How Mac can get infected with malware
By clicking on fake Flash Player updater. Or by installing a seemingly useful browser extension. As of 2020, a trojan browser extension NewTab infected 30 million Mac computers. This malware disguised itself as a parcel tracking helper but was in fact spreading ads. So how to protect your Mac from malware? You can start by studying typical infection gateways.
How to remove a virus from Mac
Just as with any disease, to doctor a virus you need to remove the infected part of your software — as simple as that.
1.Remove malware from Mac manually:
The Activity Monitor
If you know which app on your Mac is malicious, you’re half-way through the problem. First of all, you need to close the app and then root it out from the system processes.
- Open Activity Monitor (type its name in the Launchpad).
- Locate the problematic app in the Processes.
- Use [x] button to quit the process
Now go back to your Applications and move the app to the Trash bin. Immediately empty the Trash.
This method is simple, but for the best malware removal results, you’d have to invest a bit more time. There are still parts and pieces of the virus app scattered around your system folders. It’s a bit like killing a dragon that re-grows its head after you’ve chopped it off. To remove malware from your Mac completely, it’s better to use a powerful uninstaller.
Do a quick search for virus-infected .DMG files within your Downloads. The potential culprits could be recently downloaded files, especially media-related ones. Delete them and empty the Trash bin.
2. Get rid of malware using CleanMyMac X
CleanMyMac X has a 10-year reputation of guarding Macs around the world. The app will scan your Mac for any vulnerabilities and offer immediate removal if it finds something suspicious. CleanMyMac detects thousands of malware threats, including viruses, adware, spyware, ransomware, cryptocurrency miners, and more. The app’s database is regularly updated to keep all those “-wares” away from your Mac.
Here’s how to remove malware from your Mac:
- Download CleanMyMac X — it’s free to download.
- Click Malware Removal tab.
- Click Scan.
- Click Remove.
- Done!
3. Remove Mac malware from your Login Items
Most adware or spyware will try to sneak inside the bootup process. Good news, you don’t have to be Kaspersky to prevent this.
- Go to the Apple menu > System Preferences.
- Choose Users & Groups section.
- Make sure if your username is highlighted.
- Open Login Items tab.
Now use the “—” sign to disable all the suspicious apps (like Mac Defenders) that you’ll find. Restart your Mac for the changes to take place.
4. Get rid of pop-up ads on Mac
Advertising pop-ups are browser-related, so whatever browser you are using, be prepared for a thorough cleanup. First off, don’t buy into whatever the ad is telling you. Some scary alerts would mention 343 viruses found on your Mac forcing you to immediately install a “Mac Defender” or “Mac Security” tool. Just ignore it and don’t click anywhere on the pop-up. Use [x] button and if it doesn’t close the ad, Ctrl + click the browser icon to quit the browser completely.
Hold the Shift key when starting a new Safari session. This way all your previous tabs (including the ad pop-up) will not be reopened.
How to block pop-up ads in Safari
- Open Safari preferences (in the top menu).
- Go to the Security tab.
- Tick “Block pop-up windows”.
How to get rid of pop-ups in Chrome
- Open Chrome Settings (a three-dot icon)
- Click Privacy and security
- Go to Site settings > Pop-ups and redirects
- Locate the Popups tab and block them from appearing
Additionally, make sure your browser’s homepage is set to standard Google page or other trusted source.
5. Clean up extensions to remove adware from Mac
Apple lists several browser extensions as potentially malicious. The list includes:
- Amazon Shopping Assistant by Spigot Inc.
- Slick Savings by Spigot Inc.
- FlashMall
- Cinema-Plus
This is just to give you an idea of how different these adware extensions could be. But if you’re looking at how to remove malware from the Mac Safari browser, follow this path.
Remove extensions in Safari
- Go to Safari Preferences
- Choose the Extensions tab
- Select an extension and click Uninstall
Disable browser extensions in Chrome
And here’s how to remove malware from Mac Chrome. Open Chrome and click Window in the top menu. In the bottom of the list choose Extensions. This opens up the list of all your installed extensions. Now use a trash bin icon to remove the ones you suspect are adware viruses. Right after that, your Chrome experience should get much less distracting.
Just to be doubly sure, we recommend you to remove all the extensions you'll find. Later you can re-install each one separately.
TIP: How to remove Mac adware via Javascript
You can prevent some malware attacks from happening by disabling JavaScript in your browser. Although, it may break certain webpages, your browsing will get more secure and, likely, faster too.
To disable JavaScript in Safari
- Go to Safari Preferences > Security.
- Uncheck Enable JavaSript.
6. Launch Agents and Daemons: Where else to look
So far we’ve covered browser Extensions, Applications, and Login Items trying to remove malware from your Mac. But these are not the only locations where malicious agents may be hiding. Another type of system services that could be affected by malware are the so-called Launch Agents and Daemons — yes, the name does derive from the word demon. These are small helper programs that stealthily run in the background, like software updaters or automatic backups.
While Launch Agents and Daemons are two different entities, both can be infiltrated by malware. As it often happens, trojan apps would place their executable files within the Launch Agents folder. The result — the virus app launches automatically and potentially harms or steals your data.
7.How to remove daemons and agents from Mac startup
- Click Finder.
- Choose Go > Go to Folder.
- Type in:
/Library/LaunchDaemons
For Launch Agents, repeat the steps above, but this time search in 2 more locations:
/Library/LaunchAgents
~/Library/LaunchAgents
Inside you’ll find a bunch of PLIST files and if some of them look suspicious to you, delete them. Sure, the names of these files may not be very telling, but if you already know the problematic app that you are after, knowing this folder may help you fully extinguish it.
Don’t forget to reboot your Mac — until you do, all these files are still in memory.
One more way to remove daemons, agents, and plug-ins
If the manual path described here sounds too complicated, you can again be rescued by CleanMyMac X. This app has a special tool to remove malware Launch Agents.
- Download CleanMyMac X (it’s free to download).
- Install the app.
- Click Optimization tab > Launch Agents
- Click Perform.
By the way, this app has a real-time anti-malware monitor. It monitors for any problematic apps that try to get into your Launch Agents. If it finds such, it will notify you and offer to remove the intruder.
If all else fails
Below a few more ideas to help you remove malware from Mac.
- Switch to a different user account and do a full system cleanup.
- Restore your Mac using Time Machine (to the point before it got infected).
- Update all your software, including the macOS.
How to protect Mac from malware
As a conclusion, we’ve prepared a few basic tips to minimize your chance of catching malware in 2020 and beyond. They are just as relatable for a PC computer.
- Closely read those dialogue boxes
- Get a reliable password manager app
- Browse anonymously
- Cover your webcam when possible
- Use passphrases instead of passwords
- Create an “emergency” bootable SD card for your Mac
OK, looks we’ve covered how to remove malware from Mac including both manual and software solutions. Hope your Mac stays virus-free and may you never click on those scary Mac alerts again.
These might also interest you:
How to remove FinSpy from Mac?
What is FinSpy?
FinSpy is the name of spyware which can be used to log keystrokes, record audio via microphone and video via webcam, execute remote shell commands, extract system information and other data. Therefore, cyber criminals can use this spyware for the purposes of spying, stealing data and remotely controlling the infected computer.
Keystroke logging feature allows malicious programs like FinSpy to monitor keyboard input, in other words, to record data entered with the keyboard. In most cases cyber criminals use this feature to steal information such as login credentials (like usernames, email addresses, passwords) and credit card details. Such information could be misused to make fraudulent purchases, transactions, steal personal accounts, identities, and for other malicious purposes. Data enumeration feature allows user names, network resources, shares and services from a system, and other information that could be used to detect the vulnerabilities (or weak points) in the system security. Data exfiltration feature allows to transfer (collect) copied data to from the infected computer or server. Also, FinSpy can be used to execute various commands, for example, it may be used to restart, shut down a computer, or even download and execute various files that may be used to cause installation of some other malware. Additionally, this spyware allows cyber criminals to access victim's microphone, webcam and take screenshots. They could use recorded material to blackmail victims, for example, they may demand to be paid a certain amount of money for not publishing recorded material on some website or sending it to other people.
Name | FinSpy malware |
Threat Type | Spyware. |
Detection Names | Avast (MacOS:Agent-KN [Trj]), AVG (MacOS:Agent-KN [Trj]), ESET-NOD32 (OSX/FinSpy.A), Kaspersky (HEUR:Trojan.OSX.Agent.gen), Full List (VirusTotal) |
Symptoms | Spyware is designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine. |
Distribution methods | Infected email attachments, malicious online advertisements, social engineering, software 'cracks'. |
Damage | Stolen passwords and banking information, identity theft, monetary loss, installation of some other malware |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
To sum up, users who would install FinSpy on the operating system could become victims of identity theft, suffer monetary loss, lose access to various personal accounts, have their computers infected with some other malware, experience serious issues related to online privacy, browsing safety, etc. A couple of examples of other malware targeting Mac computers are Eleanor, Proton and XCSSET.
How did malware install on my computer?
In most cases operating systems get infected with malicious software through malspam campaigns (emails), Trojans, fake software updating tools, unofficial activation ('cracking') tools and questionable file, software download sources. Cyber criminals attempt to proliferate malware via spam malcampaigns by sending emails with malicious attachments or website links designed to download malicious files in them. Usually they send emails that contain files like Microsoft Office, PDF documents, archive files like ZIP, RAR, executable files (like .exe), or JavaScript files. If opened/executed, those files install malware on the operating system. Fake software updating tools can be designed either to infect operating systems by installing malicious software instead of updates, fixes for the installed one, or by exploiting bugs, flaws of outdated software. Trojans are malicious programs that can be designed to install other programs of this kind. When a system is infected with a Trojan, then it is very likely that it will get infected with other malware as well. Peer-to-peer networks (like torrent clients, eMule), free file hosting, freeware download, unofficial websites, third party downloaders, and other similar software download sources can be used to proliferate malicious program too. It can be done by disguising malicious files as harmless, regular. When users download and open those files, they infect systems with one or another malicious software. Unofficial activation tools are programs that supposed to illegally activate licensed software for free (bypass its activation). Nevertheless, instead of activating installed software those tools often install some malicious one.
How to avoid installation of malware?
Files and programs should be downloaded from official websites and via direct links. Other channels, sources that are mentioned in the paragraph above can be used to distribute malware. Therefore, they should not be used. The same applies to third party installers. Attachments and websites links in irrelevant emails that are received from unknown, suspicious addresses should not be opened. It is common that recipients who open files downloaded via such emails cause installation of malware. Furthermore, installed programs and operating system must be updated with tools and/or implemented functions that are provided (designed) by their official software developers. Third party, unofficial tools should never be used for that, also, it is not legal to activate licensed programs with such tools. Additionally, operating system should be regularly scanned for threats with a reputable antivirus or anti-spyware software. It is important to keep such software up to date. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.
Pop-up window which appears after execution of a malicious executable designed to install FinSpy:
Instant automatic Mac malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.
Quick menu:
- STEP 1. Remove malware related files and folders from OSX.
- STEP 2. Remove rogue extensions from Safari.
- STEP 3. Remove rogue add-ons from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
Video showing how to remove adware and browser hijackers from a Mac computer:
Potentially unwanted applications removal:
Remove potentially unwanted applications from your 'Applications' folder:
Click the Finder icon. In the Finder window, select 'Applications'. In the applications folder, look for 'MPlayerX', 'NicePlayer', or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.
Remove finspy malware related files and folders:
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware-generated files in the /Library/LaunchAgents folder:
In the Go to Folder... bar, type: /Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware generated files in the /Library/Application Support folder:
In the Go to Folder... bar, type: /Library/Application Support
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.
Check for adware-generated files in the ~/Library/LaunchAgents folder:
In the Go to Folder bar, type: ~/Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware-generated files in the /Library/LaunchDaemons folder:
In the Go to Folder... bar, type: /Library/LaunchDaemons
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
FinSpy malware removal from Internet browsers:
Remove malicious extensions from Safari:
Remove finspy malware related Safari extensions:
Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences...'.
In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious plug-ins from Mozilla Firefox:
Remove finspy malware related Mozilla Firefox add-ons:
Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.
Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Remove malicious extensions from Google Chrome:
Remove finspy malware related Google Chrome add-ons:
Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.
In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.
Remove Spyware Mac Free
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.