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When you’re on the phone with technical support, they often want specific information about your Mac. If you don’t have the information memorized, Apple makes it easy to find but not so easy to share with others.

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From any program, select

• System 10.14.6: Status: Issue: Link: Complete Video Freeze up when using Conference Apps or Full Screen Video: ISSUE FIXED: 2020-002 Update Causes some Macs to Freeze when using video conference apps like Zoom or Webex.
• To execute the operating system command in the background, include the trailing character, &, in the command argument. For example, type 'notepad &'.The exit status is immediately returned to the status variable. This syntax is useful for console programs that require interactive user command input while they run, and that do not run correctly in the MATLAB Command Window.

In the middle of that window click

Did You Know: In 10.6.8 and earlier the System Information Utility was called System Profiler. The program works the same, Apple just changed the name.

Unlike the information in

That’s great for an online chat with support. When you copy and paste, you’re less likely to make an error, unlike retyping something from the

If support asks for information not in the overview, look for the topic on the left hand side of the report. For example, support may want to know what kind of memory is in your Mac. Select

Track Your Mac’s Serial Number: If it’s stolen, that’s valuable information for insurance or the authorities. Keep it in your mobile phone as a contact or add it to your password management program like 1Password or LastPass.

If you look at the

If you use a web-based email program like Gmail or Yahoo, pick

How Old is Your Battery? Select Power on the left-hand side of the window and look for Health Information. If it’s not preforming right, but the health is good, try some of our troubleshooting steps.

Your Mac can save all that information in a System Profile file with an .spx extension. From the

Quickly getting the details about your Mac to technical support saves you time and gets you a resolution for your problems quicker.

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System Status For Mac High Sierra

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System Status For Mac Catalina

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